Privacy Policy

Who we are

For the purpose of the Data Protection Act 1998 the data controller is Play for the Memory CIC, a registered community interest company – company no. 09497438. Our registered business address is 20-22 Wenlock Road, London N1 7GU.

Our privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Play for the Memory CIC collects the following data:

• Personal identification information (Name, email address, phone number)
• IP address and browser user agent string

Lawful basis

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:

• Your consent
• You are able to remove your consent at any time.
• For email newsletters you can click the unsubscribe link at the bottom of our welcome confirmation email or any subsequent email we send you
• For cookies you can visit our cookie policy and change your consent preferences under the cookie declaration
• You can also withdraw consent by contacting us:
  • Email us at: info@playforthememory.com
  • Call us at: 07917 172 755
  • Write to us: Play for the Memory CIC, 20-22 Wenlock Road, London N1 7GU

How do we collect your data?

You directly provide Play for the Memory CIC with most of the data we collect. We collect data and process data when you:

• Sign up to our email newsletter
• Register for a tournament
• Contact us via our website contact form
• Use or view our website via your browser’s cookies

How will we use your data?

Play for the Memory CIC collects your data so that we can:

• Email you about our tournaments and other special announcements
• Notify you of a data breach in relation to your personal data

How do we store your data?

Your name and email address data is stored securely in our website database. We also use the following platforms to store and process your data:

• Our website is hosted by 20i.com in secure data centres in the UK
• Airtable.com for tournament registration management
• Brevo.com for transactional and marketing emails
• Stripe.com for payment processing
• Make.com for automations

Marketing

Play for the Memory CIC would like to send you information about our programmes that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Play for the Memory CIC from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, you can click the unsubscribe button in any of our email newsletters or send us an email from the email address you used to subscribe to our email newsletter.

What are your data protection rights?

Play for the Memory CIC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Play for the Memory CIC for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Play for the Memory CIC correct any information you believe is inaccurate. You also have the right to request Play for the Memory CIC to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Play for the Memory CIC erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Play for the Memory CIC restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Play for the Memory CIC’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Play for the Memory CIC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@playforthememory.com

Call us at: 07917 172 755

Or write to us: Play for the Memory CIC, 20-22 Wenlock Road, London N1 7GU

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

To find out how we use cookies view our cookie policy.

For further information about cookies, visit allaboutcookies.org.

Privacy policies of other websites

The Play for the Memory CIC website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Play for the Memory CIC keeps its privacy policy under review and places any updates on this web page. This privacy policy was last reviewed on 7 April 2025.

How to contact us

If you have any questions about Play for the Memory CIC’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@playforthememory.com

Call us at: 07917 172 755

Or write to us: Play for the Memory CIC, 20-22 Wenlock Road, London N1 7GU

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Play for the Memory CIC has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office using the information provided on their website – https://ico.org.uk/global/contact-us/